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Return Policy

LAST UPDATED: January 8th, 2026

Thank you for shopping with Swivels Card Shop. Please read this policy carefully before purchasing. By placing an order, you agree to the terms below.

1. Sealed Products - Final Sale

All products sold by Swivels Card Shop are sealed trading card products and are FINAL SALE.

This includes all:

  • Japanese sealed products

  • Korean sealed products

  • Chinese sealed products

  • English sealed products

Once shipped, orders cannot be returned, refunded, or exchanged for any reason, including but not limited to:

  • Pull results or odds

  • Expected value

  • Market price changes

  • Language or region misunderstandings

2. Opened or Tampered Products

Any product that has been:

  • Opened

  • Unsealed

  • Had shrink wrap or factory seal removed

  • Tampered with in any way is immediately ineligible for any refund, replacement, or dispute.

3. Exceptions - Our Error Only

We will only consider a replacement or refund if:

  • You received the incorrect sealed product, or

  • The product arrived damaged due to shipping

To qualify:

  • You must contact us within 2 days of delivery

  • You must provide clear photos of:

    • The sealed product

    • Original packaging

    • Shipping label

  • We reserve the right to approve or deny any claim at our sole discretion.

4. Manufacturer Issues

Manufacturer-related issues (including misprints, missing cards, or factory errors) are outside our control.

  • We do NOT guarantee manufacturer replacement

  • Buyers may need to contact the manufacturer directly

5. Lost, Stolen, or Delivered Packages

  • We are not responsible for packages marked “Delivered” by the carrier

  • Risk of loss transfers to the buyer once the order is handed to the carrier

  • Shipping insurance is strongly recommended

6. Chargebacks & Fraud

Initiating a chargeback for a sealed product that was delivered as described may result in:

  • Permanent account ban

  • Order cancellation

  • Evidence submission to payment processors

7. Contact

Business Name: Swivels Card Shop
Email: SwivelsCardShop@gmail.com

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